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FREQUENTLY ASKED QUESTIONS

General

What is Bigpoint.com?

Bigpoint.com is one of the world's largest browser game portals with a huge selection of games. No matter what game genre and setting you're looking for, you're bound to find the right game. All our games are free to play directly online - right in your Internet browser.

There's no need for expensive game consoles or software CDs. With our games, all you have to do is open your Internet browser, register for a game, and in just a few clicks, you'll be playing. Since all our games are online and in real time, you have the opportunity to meet thousands of real players from around the globe.

What games does our portal have?

We've got browser games from a variety of different areas: space games, pirate games, fantasy adventures with complex RPG gameplay, racing games, strategy games, building simulations, sports games, and much, much more. In addition to action and adventure games, Bigpoint.com has also got a whole lot of casual games. There are funny building simulation games, where you can, for example, manage your own farm, airport or zoo. These games also have adorable animated graphics, funny stories and missions, as well as social features to keep the fun going. And the best part is, although our casual games are easy to catch onto and get started in, they also get more complicated with time, offering you really exciting game depth. There are sophisticated trading systems, which, for example in Farmerama, you can use to sell your own farm products at the Farmers' Market. It challenges you to think develop a clever strategy in order to be successful.

What are browser games?

Browser games are games that you can play directly in your browser, such as Internet Explorer, Firefox. There's no need to install or download anything - all you need to do is register and let the fun begin!

Find games Up

How can I find a game?

The quickest way of finding a game is to either browser the different categories, use the search function or our game finder.

How does the game finder work?

The game finder is really easy to use. Once you've clicked the game finder button, just select a game genre that you'd like to try out and the game finder will select all relevant games matching this category.

How do I use the search function?

Just enter your search term in the search field and click "Enter". All games matching your search term will then be shown. You can conduct your search according to category, genre or game name.

Technical details Up

What do I need in order to play a browser game?

In order to play a browser game, all you need is a normal computer with Internet access. Once you're online, just open an Internet browser, such as Internet Explore and Firefox, look for your game, log in and start playing. There's no need to download or install expensive software or use a console.

What is a browser?

The browser is a program that allows you to access the Internet. The most popular browsers out there are Internet Explorer and Firefox. There are also other browsers available such as Chrome, Opera and Safari.

What are cookies?

Cookies represent information which is saved onto your computer. So that websites can work, you must accept and download cookies first. You usually have to install a cookie ahead of time in order to get your browser to work. If you don't have to to do this, you can also just change your browser's settings.

What is Java script?

Java script is required sometimes in order to play our games and use the website properly. This will only work however if you allow your browser to execute these functions locally. Usually your browser is configured to do this automatically.

What is Flash?

Many browser games are based on Flash. S so-called Flash plug-in is usually needed in order to run browser games. Most plug-ins, usually Adobe Flash Player, are pre-installed into your browser. If it hasn't already been installed, you can also download a Flash plug-in here: Download Flash Player

What is Unity?

A few of our games use Unity to achieve visually stunning 3D graphics in the game. In principle, Unity works just like Flash, the only difference here is that is not already installed in the browser, meaning that you have to download it yourself. This can be done in just a few clicks. If Unity is required to play a game, a pop-up window will appear. Click on OK and the rest will be taken care of automatically.

Change account settings Up

Account page

You can access everything that has to do with your account from your account page directly. You can take care all information from one central location. Just log in and click on "My account".

How do you change your e-mail address?

Log in and go to "My account". Select "Account settings", then enter your new e-mail address and click "Save". So that nobody can tamper with these changes, you will immediately receive two e-mails: one sent to your old address and one to your new address. Each e-mail has a security link which you must click on and confirm. By doing this, you ensure maximum security for your account.

How can I change my password?

Log in and go to "My account". Then enter your old password and new password. Click "Save". So that nobody can tamper with these changes, you will receive a e-mail at the e-mail address you provided us. Once you have received the e-mail, you will have to confirm the changes. This process helps ensure maximum security for your account.

How do I delete my account?

If for some reason, you'd like to delete your account, you can do this on your account page in a matter of a few clicks.