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Next wave of merges

Discussion in 'Official Announcements' started by Deter, Jun 25, 2018.

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  1. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hello Space Pilots,

    The merge between GA3 and GA2 is taking longer than expected, the data is expected to be merged by late this evening (CET).

    However, we will wait until the team is back in tomorrow (12/10) morning before conducting the tests and bringing the server back online. We will also be taking a deeper look at this server, in particular, to see why it is taking much longer to merge than the others.

    Apologies for this particular merge taking longer than expected.
     
  2. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hello Space Pilots,

    The merge between GA3 and GA2 is completed. The problem that caused the merge to take so long has also been identified and sorted.

    Don't forget our merges scheduled for October 16th:
    • AS1 --> GE7
    • GA5 --> GA1
    • GA4 --> GA2
    • US1 --> US2
    Servers undergoing merge will be unavailable for up to 48 hours.

    Please remember that trying to access a server during the merge process may prevent you from being able to access the game until you contact support or until the merge process is completed. Also, the auction will be deactivated before the merges begin.
     
  3. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hello Space Pilots,

    The following merges have been complete and you should be able to log in:
    • AS1 > GE7
    • US1 > US2 ​

    The following merges are taking still in progress:
    • GA5 > GA1
    • GA4 > GA2 ​

    Unfortunately it seems like these instances will take until tomorrow to come back online, if anything else occurs we will of course keep you up to date.

    To help with the speed of the merge, the load balancers for the webnodes are being turned off for these instances whilst they merge. Whilst this will have no effect on the merging of data itself, it will mean that people who attempt to log into these instances will probably just have a white page that does not load, rather than the maintenance page.
     
  4. Oddessey

    Oddessey Team Leader Team Darkorbit

    Hello Space Pilots,

    We have experienced some significant issues with the merge of GA5 to GA1 and GA4 to GA2. Ultimately we will have to restart the merge process, our intention is to restart today. We hope for it to be finished later Friday evening or on Saturday, we will have part of the team coming in over the weekend to help get this final merge sorted if needed.

    Of course, we are aware this is a massive pain for the players, we are planning to run a nice login bonus for everyone a short while after merges are complete, however, we will add something extra for these instances due to this unusually long downtime.
     
    Odin® and thor714 like this.

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