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[TI] Lost account

Discussion in 'General Archive' started by Αρχαγγέλοu†Μιχαήλ., Nov 6, 2018.

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  1. Hello,

    I didn't play game for awhile (read for couple of years) and now when I tried to log in I couldn't. So I asked for new pass, then I asked even for my user name, then I logged in and realize that was not my acc. Then I tried on couple other servers but I couldn't find my acc. At the end I wrote to support to ask for help. They replied that I made new acc and asked me on which server I had acc. I found it on my mails, it was Europe 4. Then I happily went to log into my acc and realize there is no server Europe 4 any more.
    Does anybody have any advice how to log into my old acc please?

    Regards

    ... I found somethnig interestin too. When I played game address was: https://int10.darkorbit.bigpoint.com/ now I see that address is: https://int11.darkorbit.com/ .... Difference is obvious...

    Any help is more then welcome

    Regards

    ps: When I tried to loginto my old acc I got msg:


    Forbidden

    You don't have permission to access /ProjectApi/noInactive.php on this server.
     
    Last edited by moderator: Nov 6, 2018
  2. bisphenol

    bisphenol Forum Connoisseur

    Your account is inactive and the server you have the ship on was merged into another server, hence you can't see GE 4.
    But inactive accounts are excluded from merges for now and DO team plans to deal with inactive accounts only when all server merges are complete.
     
  3. Thank you for your reply.
    Does it means that eventually I will got my acc back?

    Regards
     
  4. PSKSUNDANCE

    PSKSUNDANCE Forum General

    Fyi, all server merges are complete and they are working on a script to move all inactive accounts into the merged servers.
     
  5. Thank you.
     
  6. Mod_Toby

    Mod_Toby Moderator Team Darkorbit

    As users posted above , as soon as dev wiull be ready to merge inactive account you'll be able to log back on it.

    Closing as informed
     
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