shown mantle with malachite centurion costume

Discussion in 'Technical Support' started by alchimista, Sep 19, 2017.

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  1. alchimista

    alchimista Forum Pro

    TODAY, after R 198, I'm suffering this bug !!!!

    [​IMG]


    THIS IS NOT what I bought!

    I spent my money for a malachite centurion costume that DO NOT SHOW my mantle.
    I do not like it to be shown AND I do not like it to see my mantle!

    FIX IT!

    Thanks
     
  2. Erebus

    Erebus User

    Thanks for the report, we'll forward it to the team, best regards. ;)
     
  3. alchimista

    alchimista Forum Pro

    Any news about that ?
    Will the bug be fixed ?
     
  4. Erebus

    Erebus User

    The issue was already forwarded to the right hands, as to when it will be fixed we'll have to wait, remember some issues fall on the low priority zone of the "to fix" list, and from my personal point of view this might be one of them, rest assured the team is informed and I'll keep poking about it in an almost annoying manner :p, we'll inform you whenever we are given related info, best regards.;)
     
  5. Morinphen

    Morinphen Forum Overlooker

    This also affects the other two similar costumes (Helios Armor of Honor & Golden Warrior), by the way.
    Not sure it's a "bug", as much as (another) silent change, as the area of affected items is too narrow.
     
  6. alchimista

    alchimista Forum Pro

    Thanks ; I don't like the Bp joke with me but I have no chances and must take inaccuracy as it is.

    My 3D was so simple : Why I bought product A and now I have product B ?
    Your way of joking me, leaves the same bad taste of every single answer I'm having back from support team : inaccuracy
     
  7. Erebus

    Erebus User

    That's because the development team is a team of humans, and as such, prone to mistakes like everyone else, and this unintended behaviour of the costume you acquired is one of those, and it will be fixed in due time accordingly to its priority amongst all the pressing issues that the game or the community demands.

    I am in no way joking, when I say I will ask to the point of being borderline annoying is because I will, I acknowledged your issue, escalated it and even gave you a bit of my insight and compromise to try and give you assurance, but ultimately it's not in my hands to decide when it is going to be fixed, and being rude or demanding in the forums/support ain't getting you closer to a solution, again, this is a mere visual misbehaviour and as such, very likely to be bottom tier on the priority list, you'll have to be patient.

    Now, sticking to my statements, we'll update you all when we have any news regarding the issue, for now, thread closed, best regards.
     
    Gevilson likes this.
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