"payment methods failed to load"

Discussion in 'General Archive' started by hello, May 23, 2015.

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  1. hello

    hello Forum Apprentice

    what's this? bug?

    p.s. im south korean user.

    [​IMG]
    image
     
  2. Jayraya

    Jayraya Forum Greenhorn

    im having this error also. i already ask support hoping to get some replies from them
     
  3. trakilaki

    trakilaki Living Forum Legend

    Try Classic Payment Menu.
     
  4. hello

    hello Forum Apprentice

    i got below reply from Drakensang team on today. >>>>> - edit -
     
    Last edited by moderator: Jun 11, 2015
  5. teddy.bear

    teddy.bear Forum Ambassador

    Hello hello :)

    I have removed the e-mail content from your post as they should not be shared on the Forum, communication with the Customer Care Team is private. Thank you for your understanding.

    As for the offers, we have been informed that the Korean version does not work in browser anymore, so if you are using the EU/US servers you might experience this - the issue is known and acknowledged by our QA team, but we cannot promise that a solution will be found.

    You can join the regional Korean DSO and benefit of special offers as well, but yes, you would have to set up a new account there. :oops:
    Best regards,
    teddy.bear
     
  6. Jayraya

    Jayraya Forum Greenhorn

    Only 2 options are available. Webmoney and Bank Transfer. I prefer and been using either credit card or thru paypal. Fastpay is not working also.
     
  7. trakilaki

    trakilaki Living Forum Legend

    I know what you are saying ... a friend of mine had a issue like yours (similar not the same) ... ask the support if your account is blacklisted. If not ... then those are the only options left for your region. :(
     
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