Cannot send a support ticket

Discussion in 'General Archive' started by Antonetta, Aug 27, 2015.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. Antonetta

    Antonetta Forum Greenhorn

    Hi, I'm trying to send a support tix b/c I have an issue. I click Send and I get a thank you but then I receiving an email saying titled Mail Failure - No recipient address ......"A message that you sent contained no recipient addresses, and therefore no delivery could be attempted."

    It seems the support page is no longer linked to an email address. I am logged in and I using this page:http://agathon.drakensang.com/support

    Please assist.
     
  2. Dragonnns

    Dragonnns Count Count

    Just a note on this....typically I get that email saying it hasn't sent. Then I get an email asking me to (basically) repeat what I put in the first support ticket. Then I'm in "Like Flynn" as they say.

    BTW, I've been happy with the support team. They work to get my issue resolved even if it is with developers or some group outside their immediate control.
     
    Yogo likes this.
  3. _Baragain_

    _Baragain_ Living Forum Legend

    When I first saw this a week ago I had wanted to troll the guy and tell him "I'm sorry, but you'll have to contact support about that."
    :D:p:D:p:D:p:D:p:D:p:D:p:D:p:D
     
  4. Yogo

    Yogo Forum Great Master

    English Team DSO Support is brilliant!:)
     
Thread Status:
Not open for further replies.