i can't log in using thin client

Discussion in 'General Archive' started by kenshin8141, Sep 3, 2015.

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  1. kenshin8141

    kenshin8141 Forum Greenhorn

    hi! i have been trying to log in using thin client but in no reason i just cant log in there. i am having difficulty in logging in using browser so i tried to use thin client but i have no luck with that also. what should i do?
     
    JackSpaz likes this.
  2. Dragonnns

    Dragonnns Count Count

    Do you have an error message or behavior?
     
  3. kenshin8141

    kenshin8141 Forum Greenhorn

    after i click log in it will go back to same page and i have to type the details again and the same thing happen all over again
     
  4. MegaNuker

    MegaNuker Forum Ambassador

    OK this has a simple answer and I will explain.

    The reason it goes back to the page is that your username and password did not match. To help with DDoS this is the best method to lower the data needed when your wrong. The display username and password incorrect requires data to be sent back. For how to fix it would simply to get it right.
     
  5. kenshin8141

    kenshin8141 Forum Greenhorn

    im sorry but what you said is wrong. i double check all of the details and there is no way i got it wrong. im not the only one dealing with that trouble, my friends here are also experiencing that.
     
    Darwarren likes this.
  6. MegaNuker

    MegaNuker Forum Ambassador

    Use a Web browser and use the same user name and password. The web browser will tell you why you can not log in.

    Do not change your details from one to the other. Most people do for some reason.

    If the web browser has the details saved remove them.
     
  7. Mindship

    Mindship Forum Inhabitant

    I didn't used to have a problem with the client, until today when I cleared my chrome browser history (what I originally played DSO on until the chrome "upgrade" which nixed java; currently I'm running DSO via my old AOL account). Now, even though I re-downloaded the game and I click on the desktop icon, all I get is a blank client screen.

    So, what happened?
     
  8. nekoski

    nekoski Forum Greenhorn

  9. There was a Prolexic-related issue. It should now be resolved.
     
  10. nytrain

    nytrain Forum Greenhorn

    yes i have the same problem and i know the answer i create an account in bigpoint thats why my password and username not exist thats the reason why you cant log in to client
     
  11. @nytrain you cannot log in right now as there is a hotfix being implemented. It is taking substantially longer than anticipated.
     
  12. pac_join

    pac_join Forum Greenhorn

    i cant log in game for 3 days!!!what should i do please tell me someone.i deleted the game and reinstaled again but same problem.
     
    Darwarren likes this.
  13. Zamvel7

    Zamvel7 Active Author

    mmm have you delated all the temp files, and browser cache??
    i know you are not a mac user, since you tried to use the browser (mac users just have the client option)
    anyway deleting all the temp files not just delating the game and reinstalled it, will give you more chances
     
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