Stuck in "Pure Water" quest (lvl 46, Oceanus Opal Shrine)

Discussion in 'General Archive' started by AlexCC, Jan 30, 2016.

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  1. AlexCC

    AlexCC Someday Author

    Hi,

    i'm suck at this lvl 46 quest. I try to click the question marks, but it wont work.

    How to do this quest?

    thanks!

    PS: sry the name of the quest is "Pure Water" and not "Pure as Water"
     
    Last edited: Jan 30, 2016
    khmerplayer likes this.
  2. trakilaki

    trakilaki Living Forum Legend

    Can you make a screenshot? What question mark?
    What Part of the quest?
     
    VukChe and khmerplayer like this.
  3. The quest is bugged. It's a known issue. Please contact Support and they will assist you.
     
    khmerplayer likes this.
  4. AlexCC

    AlexCC Someday Author

    Thanks!
     
    khmerplayer likes this.
  5. trakilaki

    trakilaki Living Forum Legend

    I was doing this quest few days ago with my SW ... and indeed it is bugged.
    You can't click those thingies.
    However I made a support inquiry .. and Mr. Alexander fixed it for me.
    I would suggest you to do the same ... until they fix the quest.
     
    VukChe likes this.
  6. Kangus

    Kangus Forum Greenhorn

    im doing the pure water quest , but when i click on the things your suppose to click nothing happens. Am i doing something wrong?
     
  7. ^ wot this handsome gent said.
     
  8. Kangus

    Kangus Forum Greenhorn

    ty n there working on it:)
     
  9. AuZor

    AuZor Forum Apprentice

    The quest cannot be completed, not able to collect pouches of water. Not click-able.

    [​IMG]

    This bug has been here for many days, probably a month or more.
     
  10. trakilaki

    trakilaki Living Forum Legend

    Just contact the support they will fix it for you.
     
    motorola11 likes this.
  11. AuZor

    AuZor Forum Apprentice

    The mods moved it here, haha.

    I've contacted 'em.

    Edit;

    My in-game language is English, though. How do I contact the Danish support team?
     
  12. Anomos

    Anomos Forum Greenhorn


    When you login and before you contact support change your language to Danish. As you contact support afterwards you will be guided to the respective department. I got a similar answer but I havent found a solution yet, just funny questions like "can you translate your document from English" and then "give us the link of the forum that says we can help". I still doubt they can solve the problem.
     
  13. garonx

    garonx Forum Apprentice

    i have same problem and send support ticket and the problem was solve nice supporting team and fast response:):):)
     
  14. wenny0119

    wenny0119 Junior Expert

    Since everyone has the same problem why don't they just fix the bug altogether instead of every single player sending it to support? And can't someone post the solution up? Thanks.
     
    tamama likes this.
  15. zahir142

    zahir142 Forum Greenhorn

    I can't click on the ? symbols in opal shrine to do the quest, can someone please help.

    Thanks
     
  16. EhtovK

    EhtovK Old Hand

    Read above?

     
    MagicMoon89 likes this.
  17. Update: the bugged quest is scheduled to be fixed with the implementation of R162.
     
    ekant1992 likes this.
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