nebula assertion error message.pleasehelp.

Discussion in 'Technical Support' started by gravity9, Dec 11, 2017.

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  1. gravity9

    gravity9 Forum Greenhorn

    hi,i keep getting nerbula error when select PLAY NOW after character creation can get any help with it please below is a screenshot.[​IMG]


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    https://imgur.com/a/7Dktu
     
    Last edited by moderator: Dec 12, 2017
  2. Shine2

    Shine2 Board Administrator Team Drakensang Online


    Hello gravity9 and welcome to DSO EN Forum:) Now about your issue: please follow the instructions in this post. Thank you

    kind regrds
     
  3. gravity9

    gravity9 Forum Greenhorn

    hii shine2, I posted a thread after trying every single step written on that post but still I keep getting this nerbula error 3 its ao annoying I cannot get past this error please help me please I want to be in the game I was playing fine yesterday but today this error will just not let me in.
     
  4. Shine2

    Shine2 Board Administrator Team Drakensang Online

    Hello again. I know the feeling - believe me - we are all with you on that.

    1) Try to roll back your system using one of the Restore Points ...let's say 12 hours back.
    2) Check your antivirus is up to date and scan your computer for adware.
    3) Reset your IP profile - simply switch your router off for 45 minutes disconnecting all cables.
    4) Removing DSO ( completely delete it ) and fresh install sometimes helps.

    If all that fails, please contact our Support - you'll find the link in my signature. Good luck.
     
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