Djinn's Chamber not there anymore

Discussion in 'Technical Support' started by rocket1955, Dec 5, 2018.

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  1. rocket1955

    rocket1955 Forum Greenhorn

    I accepted the daily quest for the Enscrolled Oil Lamp, but when I entered the Treasure Cave, the entrance to the DJinn's Chamber is no longer there. I have had access to this chamber for many months, having completed all of the main quests, including the lamp quests, a long time ago with my Hanibuii character. Now the entrance is no longer there so I can't complete the Enscrolled OIl Lamp quest.
    When I switch to another one of my characters (Teebone) who also has access to this chamber, the chamber is still there!! Why isn't it there for my other character like is should be?!?!?


    --- MERGED ---


    I posted this already, but for some reason it was removed.

    I cannot complete the daily Enscrolled Oil Lamp quest anymore with one of my characters because the Djinn's chamber is no longer there when I enter the treasure cave. It is still there with one of my other characters. When I looked at the inventory for both characters, I noticed that the oil lamp is no longer in my inventory for the character that can't get into the chamber, but it is in my inventory for the other character who can enter the chamber. SOoooo, somehow, the oil lamp has been deleted from my inventory even though it can't be sold or dropped!!! The quests to get the oil lamp are no longer available, so I can't get the oil lamp back!
     
    Last edited by moderator: Dec 5, 2018
  2. silverseas

    silverseas Count Count

    Just for kicks, I picked the Ensorcelled Oil Lamp for my daily quest last night and I managed to find the map just fine. Maybe if you could provide more details like pictures or a video, it would be helpful for troubleshooting your issue.
     
  3. That is incredibly unusual. I recommend that you write support and ask them to check out your quests on their end and see if they can see they can help you.
     
  4. Galvard

    Galvard Forum Mogul

    If you activated the Djinn and did not defeated him you can not activate him again because you do not have the lamp. Go there with another player who has done this quest and he will activate the Djinn and you will finish the quest.
     
  5. avidgolfer_gp

    avidgolfer_gp Forum Apprentice

    Forget it, I"m not going to contact support. Because I signed up for DSO via the old GPotato portal over 7 years ago (hence the _gp at the end of my user name), the server always thinks I"m a German player and tells me that I"m not contacting the correct support group (seriously?!?!?!?). I DON"T SPEAK GERMAN but I"m supposed to use the German support group?!! It's always a huge waste of my time to contact support because it always takes me multiple emails back and forth just to explain this to them!!!
    Also, this whole issue with the Djinn chamber is (I'm sure) the result of the LAST time I contacted support about another one of my characters (Teebone) who could not complete quest 4 of 9 of the final main quest because the character who is supposed to drop the lamp piece never would do so. I'm not sure what they did to resolve that, but I saw something change for this character (Hannibuii) at that time; i can't remember what changed, but now all of a sudden I've lost access to the chamber! I"m sure it's related.

    After 7+ years playing this game, I'm tired of dealing with the frequent multiple bugs and dealing with support in such a runaround way. It's just a huge and aggravating waste of my time. If I continue playing, I'll just change the Ensorcelled Oil Lamp quest to something else or not do the dailies at all anymore. I suppose I really should start looking into other games so I can just abandon this one for good. I'm never going to bother contacting support again, that's for sure!

    With the latest release, I'd bet that there are more new bugs than there were enhancements! For instance, daily quests do not always display for some of my characters, making it impossible to complete them. When I go to the daily quest tab, one or two of the quest category panels are completely blank, as well as some of the rewards shown underneath. This is far from the only bug I've come across since the update!!


    ---MERGED---


    Oh, and that's another bug. When I clicked Forum from within the game to log this issue, it logged me in as rocket1955 on the Forum. After the update, when I click Forum from within game, it opens the Forum, but I"m not logged in as anyone and I also can't log in to the Forum from there. I can only log in to the Forum by going to the DSO home page and logging in there. SO now when I get into the Forum, I"m logged in as avidgolfer_gp, which is my user name! I have NO idea why the server logged me in as rocket1955 last week!
     
    Last edited by moderator: Dec 11, 2018
  6. mawanger

    mawanger Forum Greenhorn

    I remember that if you fail to kill the boss you have to cancel the quest and make the enscrolled lamp on the workbench again. I think the parts of the lamp are automatically added back to your inventory.
     
  7. Mal3ficent

    Mal3ficent Guest

    Please contact German support and explain your situation, just like you did in your post. Write in English.
    You should be passed over to English support.
    You can use a link to my post as reference.

    Cheers.