22 level character deleted after verification?

Discussion in 'Technical Support' started by Kallines, Feb 13, 2018.

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  1. Kallines

    Kallines Forum Greenhorn

    Hey, guys. Last week I started playing Drakensang and I made a dragonknight with the name Kallines, spent a lot of time and reached 22 lvl. However when I created my account, I didn't verify my email, because I didn't know, that I must. Few hours ago I was doing work and I saw, that there is a verification email from Drakensang in my email inbox, so I clicked it. But when I try to play the game, I saw that my character is deleted and I must make new one. Can you explain me what to do. I really don't want to lose my whole progress and i don't want to start from level one again.
     
    Kallines, Feb 13, 2018
    #1
  2. trakilaki

    trakilaki Living Forum Legend

    Your character is not deleted ... you only need to select the right server.
    Email verification is not compulsory ... but it is a good thing to do.
    When you clicked on the link in the email ... it took you to a different server (most probably Heredur).
     
    trakilaki, Feb 13, 2018
    #2
  3. Kallines

    Kallines Forum Greenhorn

    ahh, yeah. I was wrong. The server was the problem. I didnt notice. Thank you for the help and fast reply
     
    Kallines, Feb 13, 2018
    #3
  4. Sunlight

    Sunlight User

    Hey there,

    Thank you for your support! :)
    Closing.
     
    Sunlight, Feb 13, 2018
    #4
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