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Announcement Exploit Resolution – Updated! 19.08

Discussion in 'Official Announcements' started by teddy.bear, Aug 16, 2016.

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  1. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear heroes,

    As you may know, the patch of August 16 has solved one exploit that was currently happening with our Anniversary event. Some members of the community have been asking about future steps to be taken in this case andwe are very sorry to announce that there won’t any. The team has been digging through our database for the last couple of days, trying to find a query to locate unduly uses of the exploit, with no success. We have found a technical limitation in this regard and we’d rather not penalize legit/fair users because of that loop in our system. We believe that’s not an option either.

    Please rest assured that the DSO team has put some further steps in place so we have better ways of tracking these DSO events in the future. We do not endorse whatsoever the use of exploits and other mechanisms that grant unfair advantages over other users. This case may be an exception but it’s not the norm in our core philosophy. We do apologize if this resolution does not meet your expectations and ask for your understanding. It has not been an easy decision.

    The team will keep on working hard to give you the best and fairest gaming experience in the world of Dracania.
    Kind regards,
    Your Drakensang Online team
     
  2. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear heroes,

    As you may know, the patch of August 16 solved one exploit that was currently happening with our Anniversary event. Some members of the community have been asking about future steps to be taken in this case. After a second assessment, we can announce that we have not closed this issue as of now and the team continues to find the fairest resolution for this community as a whole. We are very aware this is a sensitive subject for everyone and we would like to set it properly.​

    The team continues to work on this and that’s why we cannot provide you with a resolution timeframe or give you more insight into the particular steps that we’ll follow. Rest assured though that this is currently a priority within the team and that we are committed to it. As we have always said, we do not endorse whatsoever the use of exploits and other mechanisms that grant unfair advantages over other players. Please keep on following this thread as we’ll update it with the newest pieces of information we can provide you regarding this matter. ​

    Thanks a lot for your patience and we do apologize for the inconveniences caused.
    Kind regards,
    Your Drakensang Online Team
     
    thebearreturns and Muerte89 like this.
  3. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear heroes,

    We would like to offer you the latest update concerning this unfortunate event. The investigation is still ongoing and the team is still compiling more data and double-checking their results. It’s clear to us that we should not be punishing innocent players and that we can only take actions when our results are 100% reliable. That’s why we’d like to take a few extra days to verify the final list of offenders.​

    Please remain assured that we are committed to promote fair gameplay and to find a fair solution for this community. It’s important for you and also for us. Further actions will happen and we will make sure to carry them through. We would like to ask for your patience until this happens. We will keep you updated at all moment through this official announcement thread.​

    Thanks a lot for your understanding.​

    Kind regards,
    Your Drakensang Online Team
     
    Wllf, tothmartin, Darth-Vader and 6 others like this.
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