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I cannot get in to my account

Discussion in 'Questions about Getting Started in the Game' started by 123poyraz123, Nov 1, 2019.

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  1. 123poyraz123

    123poyraz123 Forum-Greenhorn

    Hello guys, i can enter to my account on website but i cannot enter to my account on the game the id and password is wrong they say ? Anyone know what is this ?
     
  2. Sunlight

    Sunlight Board Administrator Team Drakensang Online

    Hey there @123poyraz123 ,

    Welcome to the EN Forum :)

    Try typing your username and password carefully, checking caps lock, etc. Reinstall the game, if necessary. Try to delete your temp files. If you can login via browser, you should be able to do the same in the client :)

    If the problem remains after that, you will have to contact support. We can't help you here, in the forum
    Cheers.
     
    Last edited: Nov 1, 2019

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