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Discussion in 'Help Archive' started by happycallie, Jun 5, 2015.

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  1. happycallie

    happycallie Forum Expert

    Hi I a really upset I went to click& open my # 2 coconut this morning and got a message that it
    was to early to open#2 so I assumed that they wanted me to wait until I Sent out
    my gifts tonight after 6pm. But instead when I clicked on it at gifting time it said I was to late. The #2 was gone and #3 was moving. What is going on?
  2. Mar_Bear

    Mar_Bear Regular

    There was an issue with the #2 coconut after the midnight CEST reset (i guess 6 your time) yesterday but it was fixed about 11 CEST this morning. You needed to log out and then back in then the #2 coconut would be available. Since it is now after the midnight CEST reset for you today it is now day or coconut #3 which is why you cant open #2 coconut. Sorry.. but maybe the mods or customer service can help you get coconut #2
  3. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello happycallie,

    Please contact Support to see if they can help you further.

    Can I assist you with anything further?
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