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i bought something and...

Discussion in 'Help Archive' started by -abdull105-, Aug 1, 2015.

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  1. -abdull105-

    -abdull105- Forum-Apprentice

    okay so i bought 3x XL tool boxes and it wrote transaction completed on the pop up page, but my tools haven't increased at all.
     
  2. Neon-Lights

    Neon-Lights Board Administrator Team Farmerama EN

    Hi -abdull105-

    Can you check in your deco items, consumables tab? This is where toolboxes are now located and need to be opened before you get the tools in your inventory.
     
  3. -abdull105-

    -abdull105- Forum-Apprentice

    nothing is there.
     
  4. Neon-Lights

    Neon-Lights Board Administrator Team Farmerama EN

    can you post you ID No. so your account can be checked?
     
  5. -abdull105-

    -abdull105- Forum-Apprentice

    yes, it is "12865836"

    also my account recently is glitching many things,crops,harvest and exp

    has the problem been fixed?
     
    Last edited by moderator: Aug 2, 2015
  6. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    Hello -abdull105-, :oops:

    I have checked your logs but you have not purchased 3 XL toolboxes, you have purchased just one:
    2015-08-01 08:11:20 CEST Toolbox XL, amount: 1.00, price -10.00 BB, total BB left: 3.00

    You successfully got from it the following tools:
    at 01.08.2015, 08:11:20 CEST:
    • nails: 56
    • wood boards: 18
    • bricks: 15
    • roof tiles: 9
    • hammer: 1
    • paint: 1
    Total: 100 tools

    As for other glitches, there is nothing to be fixed regarding this aspect I am afraid, so please be so kind and clear your browser cache and cookies, as well as your Flash cache, and make sure that you have the latest Flash player installed.

    Can I help you further?
    Best regards,
    teddy.bear
     
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