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"Rise and Shine"

Discussion in 'Technical issues' started by istanboy, Oct 14, 2019.

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  1. istanboy

    istanboy Someday Author

    Whenever I spin the farm wheel with a ticket collected from the "Rise and Shine" I have to refresh the game as the wheel just spins continuously if not.
     
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello istanboy,

    Can you try clearing your browser and Flash Caches to see if that helps the display issues.


    Can I assist you further?
     
  3. istanboy

    istanboy Someday Author

    Yes I have cleared the cache, but won't be able to see until I next collect.

    Now the Full Moon fields are closed?
     
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    The issue has been resolved, Please refresh your Farm.

    I will wait for confirmation on whether the Farmwheel issue has been resolved.

    Regards,
    shooger.sweet
     
  5. istanboy

    istanboy Someday Author

    Thank you Full Moon open again.
     
  6. istanboy

    istanboy Someday Author

    @shooger.sweet - I still have to refresh the game after using a free spin from Rise and Shine.
     
  7. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello istanboy :)

    We have no other reports of this type of issue, so let's see if we can figure out your farm. Would you please try another browser to see if the problem persists?

    If you still have the same issue with a different browser, would you please post your game ID and the browsers you used so we can pass it along to the Team?
     
  8. istanboy

    istanboy Someday Author

    I am using Chrome and do not have another browser.

    I am happy to refresh the game to make the wheel spin - no problems (any way Rise and Shine has almost run out of tickets!).
     
  9. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    I am sorry we could not find the answer to your display issue. As you said the problem should not occur for much longer.

    Can I assist you with anything further?
     
  10. istanboy

    istanboy Someday Author

    Good news! Today I collected the tickets and did not have to refresh. I don't know how it was resolved as I have not logged out or done anything (no more cache clearing).

    Problem solved (although it wasn't really any problem in the first place).

    Thank you.
     
  11. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome.
    I am glad the issue has been resolved 8) Good luck spinning the wheel.


    ~closing as problem solved~
     
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