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Super Sale not available?

Discussion in 'General issues' started by rivak, Oct 12, 2019.

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  1. rivak

    rivak Advanced

    Hi!

    I logged in a little after 6 PM Eastern time and saw the news announcement of the Super Sale. But when I clicked on it to get more information, it said the sale was not available.

    I still have over 23 hours before it expires, so I'm confused. Is it only for certain countries? Or is this a glitch? Or something else?
     
    sanddollar15 and Banjoman like this.
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello rivak,

    The Super Sale should take you to the Bank for BB Packages at a discount. Can you try accessing the Super Sale using the icon from the Buff Menu? Does that work?

    Can I assist you further?
     
  3. Banjoman

    Banjoman Forum Overlooker

    It aint working Shooger... the way it should or the other way you suggest. Get on the horn and get this worked out please.
     
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Banjoman and rivak,

    Can you please try another browser. I have tested it in Chrome and it opens up the Special reduced BB Packages in the Bank successfully.
    You may also try to clearing your Flash/Browser caches.

    Regards,
    shooger.sweet
     
  5. mindy1701

    mindy1701 Old Hand

    Shooger, sorry to butt in - this is the message I got:

    This pack is currently not available.
    It's possible that you already own this pack or it's not available in your country.

    When I clicked on the close button right underneath the message, the offer popped up.
    Maybe this will help. ok, I'm out of the thread now. Thanks
     
    Banjoman likes this.
  6. dumbunny

    dumbunny Old Hand

    For both of my farms (this one in Opera, the other in Chrome), when you close the 'not available' window, it just takes you to the normal 'sale' prices for barnyard bills that are always available. I have tried rebooting both farms, does not solve the issue.
     
  7. rivak

    rivak Advanced

    This is the message I get shooger. I can't tell if what I'm seeing is the normal rates for buying Barnyard Bills or the Super Sale. I've gotten the same result in Firefox and Microsoft Edge, even after cleaning the cache/cookies for each browser.
     
  8. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Thankyou all for your feedback.

    I will forward this to the Game Team. As it is the weekend, it will not be able to be fixed this time, but hopefully a fix will be found for the next time it is offered.

    Can I assist you further?
     
  9. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello :)

    The Super Sale issue has been fixed and the sale prolonged. Please try your purchases again and let us know if you have any further issues.

    May I assist the OP further?
     
  10. rivak

    rivak Advanced

    It's working for me now! :) Thank you for your help, and I have no further questions.
     
  11. dumbunny

    dumbunny Old Hand

    Thank you! And thank you for the nice sale prices! It is working - I was able to purchase BBs for both farms - now I'm off to purchase retro wonder trees!
     
  12. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    I"m glad all is well again for you all :)

    Enjoy your purchases. No further questions. Closing thread.
     
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