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FAQ The New Farmerama Forum

Discussion in 'Technical FAQ's' started by teddy.bear, Aug 25, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    The new Farmerama Forum

    Farmerama's new forum is now online. As the new forum is different than the old one, reading this guide will help you find your way through it.

    • Forum Layout
    • How to READ messages on the forum
    • How to REPLY to existing forum threads
    • How to make a NEW THREAD
    • How to DELETE my own posts
    • How to QUOTE another post
    • How to EDIT my own post
    • How to interact with my User Profile

    Farmerama Forum Layout
    The new Farmerama Forum is now structured in:
    • House Rules
    • Headquarters
    • Help
    • Users + Game
    • Users' Corner
    • Archive

    House Rules
    This thread is the most important thread in our forum, as it lists the Farmerama Forum rules and guidelines. Please take the time to read it before posting in our forum.

    Headquarters
    Players can not post here. The Farmerama Team will post all the Official information received from the Game Team here. ​

    This section is divided into 4 subsections:​

    • Official Announcements - Official Farmerama Announcements concerning the game and/or the forum.
    • Tech Announcements: Official Announcements related to technical issues/changes.
    • Events: Farmerama's Events are announced here.
    • Dev Blog: Official Farmerama's Developer's Blog
    Game FAQs
    Index / Descriptions
    This section contains useful threads related to the game and forum. Look here BEFORE asking a question!
    There is also a FAQ Index , you will find most of the answers to your questions in this useful links.​

    - Why can't I feed my Egg farm, I have enough feed?
    - Why can't I place my Sheep Pen I: Yellow?
    - Where can I find information about coloured animals?
    - Is there a description of the current Event?
    - Why does my gifted item have a 8/10 on the description?
    - How does the Market work?
    - etc, etc.​

    • Game FAQ's
    A collection of Game FAQs. Please read this section before asking a question about the game, you might find your answer here.​

    • Event FAQs
    A collection of Event FAQs. Please read this section before asking a question about an event, you might find your answer here.​

    • Technical FAQ's
    A collection of Technical FAQs. Please read this section before reporting an issue or asking for technical help, you might find the steps to troubleshoot your issue already posted here. Please note that we can only assist you with Game related technical questions !​

    • Payment FAQs
    A collection of Payment FAQs. Please read this section before asking a question, you might find your answer here.​

    Help


    • General Issues
    You can ask your game related questions here. The Forum Moderators concentrate their attention on this section. Please take the time to read the sticky thread that lists the section rules before posting.​

    • Technical Issues
    You can ask your technical questions here. The Admin team concentrate their attention on this section. Please take the time to read the sticky thread that lists the section rules before posting. Don't forget to post your User ID when asking for help from the Tech team.​

    • Newbies
    There is a useful collection of FAQs designed for beginners here. If you are new to the game, you can ask your game related questions here. The Forum Moderators concentrate their attention on this section. Please take the time to read the sticky thread that lists the section rules before posting.​

    Users+Game


    • Neighbor Requests
    Find other players looking for buddies & neighbors here: just look for the Daily Thread with today's date , and collect players names to add on to your Neighbour List. Please remember to use the daily thread opened by the moderators, and not post a 'new thread' in this forum, it will be deleted.
    Reminder: It's preferable to maximize the amount of neighbours that you have (18 for normal players, +6 for premium players, +6 with the neighbour rune).​

    • Forum Competitions
    Take part in Forum Events that take place from time to time, with great prizes to be won! Please note that only the Farmerama Team can open threads and organize contests here, if you wish to organize a nice forum game please use the Users' Corner.​

    • Player Feedback
    We'd like to hear your opinion on the current topics here, such as feedback on various events, new features, etc . The Forum Moderators concentrate their attention on this section. The constructive comments/ideas/criticism posted here on topic will find its way to the Game Team and the Community Managers. The Forum Moderators concentrate their attention on this section to prevent spamming and off topic.​

    • Game Strategy Discussion
    You can discuss the current topics here, such game strategies, event strategies, new features, etc . The Forum Moderators concentrate their attention on this section to prevent spamming and off topic.​

    • Player Suggestions
    Your suggestions for further development or changes to Farmerama (this section is not for questions or debates; just constructive suggestions). Please take the time to read the sticky thread that lists the section rules before posting. The Forum Moderators concentrate their attention on this section to prevent spamming and off topic.​

    • In-Game Chat Issues
    You can discuss chat related topics here. The Chat Moderators concentrate their attention on this section.​

    • Grapevine
    Rumors and gossip related to Farmerama's future events/features will be posted here. The Grapevine Wizard, member of the moderators team, will supervise everything from his tower here.​

    Users' Corner
    • Game Related Chit Chat
    Small Talk about this and that. Please take the time to read the sticky thread that lists the section rules before posting.​

    • Farm Pictures
    Post Farmerama related images and videos here. Please take the time to read the sticky thread that lists the section rules before posting.​

    • Players introductions
    Get to know the Farmerama players here.​

    • Team introductions
    Get to know the Farmerama Team here.​

    • Gabfest
    General talk, non game related. Please take the time to read the sticky thread that lists the section rules before posting.​

    Archive

    Find old threads here. This section is closed for posting.​
     
  2. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to READ messages on the forum.
    1. Choose the section which is likely to have a question similar to yours
    2. Scoll down to look for a keyword in the title
    3. and look at the pop-up when you pass your cursor over the title
    4. click on the title that you want to read
    5. Read the OPs question, and the replies.
     
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  3. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to REPLY to forum threads

    For example: Post a Neighbour Request message.
    1. Select the Section that you want (e.g. Users+Games - Buddysearch)
    2. Look for the thread you want to reply to (e.g. Daily Thread)
    3. Scroll through the replies (e.g. note the players names to add to your list)
    4. Enter the text that you want to post in the box under the last post

      to be inserted
    5. You can click on More Options if you wish to view the extra options for posting (like Preview or Watch Thread)
    6. Click "Post Reply" to send.
     
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  4. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to DELETE my own posts?

    If you no longer want to have a post listed in the forums, you can delete it. Please note that you can only delete your own posts, as long as the thread they are posted in is still Open. You cannot delete your own post that started a thread, and you cannot delete other player's posts. If you feel one of your posts should be deleted and due to various reasons you cannot do it, please ask for a Moderator's help.

    To delete your post, use the Delete link at the bottom of your post.
    Optionally, insert a reason and then click on Delete Post

    9.png
     
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  5. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How do I QUOTE another post?

    You can partially quote another post if you feel it helps convey your message more clear. Please remember that full quotes are not allowed in the forum.

    To correctly quote someone, you have to follow these steps:
    1. Go the the bottom of the post you want to quote and click on Reply;
      to be inserted
    2. Remove the irrelevant parts of the quote;
    3. Add your reply;
    4. Click on Post Reply.
    You can also quote more posts in one go. Click on Reply for all the posts that you want to quote, but do not forget to trim the quotes. You can also use the "Quote" option in the New Post menu, as explained <<here>>
     
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  6. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to OPEN a new thread?

    In other words, how to create your own thread. Please remember to read the Forum Rules and Section rules before opening a new thread.
    1. Select the most appropriate section to ask your question. If you wish to ask for other players' help, please refer to the relevant section in Speaker's Corner.
    2. Click on Post New Thread at the top or bottom left of forum
      View attachment 2444
    3. Enter a relevant Title - which reflects the question you are asking - (not just "Help" or "I have a question")
    4. Write your question in the main message box, and check your message using the Preview button
    5. Then validate by clicking "Create Thread"
     
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  7. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to EDIT your own post

    Sometimes a posts need editing, whether to personalize it or to adjust the content according to the forum's rules. The post editor offers plenty of option to personalize your post:

    edit.PNG

    Remove formatting: Using this option you can remove all used formatting in the text. To use – just highlight the text where you can remove the formatting options, then click on the icon.

    Font types: Bold / Italic / Underlined / Strike-through
    To use them, highlight the text then click on the icon of the font that you want to use.

    Change the text color: highlight the text you want to apply a different color to, then click on the icon and choose the color you want to use.

    Change the font size: highlight the text you want to apply a new font size to, then click on the icon and choose the size you want to use. The default font size is 4. Please use the default font size as much as possible, a smaller or bigger text size may render your text difficult to read.

    Font types: there are 8 different font types what you can use. Just highlight the text you want to apply a new font type to, then click on the icon and select the font type you want to use.

    The font types are:
    • Arial
    • Book Antiqua
    • Courier New
    • Georgia
    • Tahoma
    • Times New Roman
    • Trebuchet MS
    • Verdana
    Link / Unlink: Here you can create and remove hyperlinks.
    To use it, follow these steps:
    1. Copy the link you want to use
    2. Mark the text you want to have hyperlinked
    3. Click on the “Link” icon
    4. Paste the link you copied
    5. Click on “Insert”
    To remove the hyperlink, highlight the hyperlinked text then click on the "Unlink” button.

    Alignment: You can align the text you highlighted using this button. 3 different alignment settings are available:
    Align left
    Align right​
    Align center​
    To use the option, just highlight the part of the text you want to align and then click on the alignment setting you want to use.

    Unordered list:
    This setting makes it possible to create lists. To use this, you just need to highlight the text and use the button. You will have a bullet list then.

    Ordered list: using this option you can create ordered (numbered lists). To use this, you just need to highlight the text and use the button.

    Move text: right (>Indent) or left (<Outdent). Using this option you can move left or right the highlight text part. This function is also very useful if you want to create more levels in your text (in the list).

    Smilies: Here you can choose a smiley if you want. If you click on this, all usable smilies appear on the bottom of the text field

    Image: Using this button you can insert images in your post. Just click on it, then put the link of the image into the input field, then click on “Insert”.

    Media: Using this button you can share videos direct in your post. Following services are enabled:
    • Dailymotion
    • Facebook
    • Liveleak
    • Metacafe
    • Vimeo
    • YouTube
    BBcode Editor: If you click on this button, the normal editor surface will disappear and the BBCode editor will appear. This is only useful if you know how to use the BBcodes

    Code: Insert programming codes here (If you are familiar with programming codes)

    Quote: you can always make a quote from a text – just highlight the text you already created in the post editor text field, then click on the button.
    If you want to quote a whole post, use the “Reply” button in the right bottom corner of the post you want to quote.

    Save draft: You can always save your post as a draft, but there is also an automatic save function in every 30 seconds while editing the post.
    If a post is saved as draft, you can switch to other threads, you can close the forum – and if you come back to the same Forum/thread, you can continue the editing.

    Undo/Redo buttons: Undo an action or redo it.

    Tables: Design and insert your tables here.
     
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  8. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    What is the Report function?

    This function has been implemented so that users can also report inappropriate posts (that contain insults or personal information for example). Please remember to use this function only when you see a post that breaks the forum rules (Reporting a post that does not break the forum rules will get you an infraction)​

    Can the Moderator posts be reported?

    Yes, but ONLY if it breaks the Forum Rules. Not being happy with a moderator's answer is not a valid reason to report a post. A wrong answer is not to be reported as well, moderators are human beings and they can also make mistakes. If you are not happy with a moderator's answer, please contact the Customer Care Team.​
     
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  9. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to interact with my Profile page?

    The new Farmerama forum software offers a multitude of options to customize your Forum profile. You can easily access your profile by clicking on your username at the top of the forum page:

    Your profile page will be displayed, and you can use the menus on the left side to navigate:
    • Your Account
      • Your Alerts - Manage your alerts
      • Your News Feed - Manage your News Feed
      • Likes You've Received - See the likes you received from other players
      • Watched Threads - Your watched threads
      • Watched Forums - Your watched forums
    • Conversations
      • View conversations - You can see the private messages that the Moderator Team has sent you. These messages are sent ONLY when a warning/infraction is issued.
    • Settings
      • Signature - Setup your signature here.
      • Contact Details - A place to enter contact information - for your safety, please leave it blank
      • Privacy - Stay safe online!
      • Preferences - Setup your forum preferences here
      • Alert Preferences - Setup your alert preferences here
      • People you follow - Add or remove the people you follow in the forums
      • People you ignore - Add or remove the people you ignored in the forums
    • Logout - Logout from the forum. Logging back in is possible only through the game account (directly from your farm)
     
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  10. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    How to setup a forum signature?

    To access the Signature menu, place the mouse cursor on your name at the top of the forum page and click on Signature. The Signature page will be opened.

    Please remember the forum rules specifications regarding the signature limits:
    To find out how to take a screenshot and to find out how to insert an image in the forum visit {FAQ} Screenshots

    Once you have uploaded the image, your signature is almost ready. You can add a link too.

    You can preview your signature and make sure everything is OK. If you are happy with your new signature, click on Save Changes.
     
  11. teddy.bear

    teddy.bear Team Leader Team Farmerama EN

    1.png

    As you might be aware from reading the postings from mods and supporters, the forum has tons of Farmerama-related information a few mere keystrokes away.

    However, some players have mentioned that they have a difficult time sorting through search results. We're not trying to discourage players from posting. We love helping you! Still, sometimes it's quicker to do a forum search (especially if it's a time-sensitive question, say, relating to a quest) rather than wait around for a mod to answer your question. This is why this short guide on how to effectively search the forum to find the answers that you need was created :)

    1. The FAQ Index
    This can be found at the top of the FAQ section of the forum. It is an alphabetical listing of the features of the game. Each item on the list is a link to the FAQ that explains that item.

    2.) The Quick Search Function

    This can be found at the top of the forum, it's fairly easy to see. To do a quick search you can type in what you would like to find. Below the text box, you have the choice to choose between viewing the results as threads or as posts.

    2.PNG
    **NOTE: Your search terms (whether or not it's the quick or advanced search) must have at least 4 letters, otherwise the search won't turn up anything! You can also, as shown below use multiple words**

    Correct search terms: "gift", "neighbor", "Farmer's Society"

    Search titles only: Select this option only if you know exactly the title of the thread you are looking for or at least one word that is present in the title. This is why we ask you title your post as descriptively as possible to help other players find the topic via search.
    Posed by member: Search specifically in the posts made by one (or more) users. You can add more names, separated by comma.
    Newer than: If you know the approximate date when the post was made, you can use this field to refine the search further (a Calendar will be opened when this field is clicked). The search will run only in the posts that were made after this date.
    Search this forum only: When selected, the search will run only in the current forum (section or subsection). If left unchecked, the search will run in the entire English forum.

    For a Quick search, you can press Search now. There are 2 more options for searching the forum, More and Useful Searches.

    Useful Searches is a collection of links that can be accessed by pressing the arrow on the bottom right corner of the Search window:

    3.png
      • Recent Posts: will display the most recent posts in the forum
      • Your threads: will display all the threads started by you
      • Your posts: will display all the posts made by you (in a thread view)
      • Your Profile Posts: will display all the posts made by you in your profile (status)
    More: When clicked, the Advanced Search window is opened. This will help you filter your search so that you can find more accurate results.

    3) Advanced Search
    • Search Everything
    4.PNG

    Keywords: Insert search terms here. Similar to the quick search, you can use "Search titles" only to search only in the thread title. This is why we ask you title your post as descriptively as possible to help other players find the topic via search.
    Posted by member: Search specifically in the posts made by one (or more) users. You can add more names, separated by comma.
    Newer than: If you know the approximate date when the post was made, you can use this field to refine the search further (a Calendar will be opened when this field is clicked). The search will run only in the posts that were made after this date.
    Search in forums: Select the forum or section where the Search will be run. To select or de-select a forum section, hold down Ctrl while clicking with the mouse. In this example, I chose to search in the "General issues" section and the "Newbies" section, since these are the sections where questions are answered. If you don't filter the sections, then you will see results from all parts of the forum, like the Suggestion Box or Users' Corner ... which really don't have many answers to game problems.

    5.PNG

    Search child forums as well: Make sure this option is selected, you might be looking for something that is posted in a sub-section (child forum is a term used to describe a "nested" forum, a sub-section in a forum category).

    Once you've finished filtering your search, then click on "Search"
    • Search Threads and Posts
    6.PNG

    There are a few extra search criteria here:
    Posted by member: Search threads started by this member only - You can opt to search in threads started by one or more users (separate multiple names by comma).
    Minimum number of replies: Use this field only if you are familiar with the thread and you know the approximate post numbers. If you are unsure, please don't change this number.
    Order by: Choose the option that will arrange the results in your preferred way.
    Display results as threads: The search results will be displayed as a thread list, instead of separate posts.
    • Search profile posts
    7.PNG

    Posted by Member: Search specifically in the posts made by one (or more) users. You can add more names, separated by comma.
    Posted on the Profile of Member: Search specifically in the profile of one (or more) users. You can add more names, separated by comma.
    Newer than: If you know the approximate date when the post was made, you can use this field to refine the search further (a Calendar will be opened when this field is clicked). The search will run only in the posts that were made after this date.

    Hope this helps you find your way around the board and the answer to your questions a little bit quicker!

    Happy Farming!
     
  12. teddy.bear

    teddy.bear Team Leader Team Farmerama EN


    Forum points, trophies and ranks
    For every post and like on the forum, you will be awarded trophy points. The trophy points will add up and you will reach milestones which will change your forum ranks / titles:

    • 0 trophy points: Living Forum Legend
    • 10 trophy points: Forum-Newbie
    • 40 trophy points: Forum-Greenhorn
    • 70 trophy points: Forum-Apprentice
    • 100 trophy points: Someday Author
    • 130 trophy points: Junior Expert
    • 160 trophy points: Active Author
    • 190 trophy points: Advanced
    • 220 trophy points: Padavan
    • 250 trophy points: Regular
    • 280 trophy points: Forum Inhabitant
    • 310 trophy points: Forum Pro
    • 340 trophy points: Forum Connoisseur
    • 370 trophy points: Forum Expert
    • 400 trophy points: Forum Mogul
    • 450 trophy points: Forum Master
    • 500 trophy points: Forum Great Master
    • 550 trophy points: Exceptional Talent
    • 600 trophy points: Old Hand
    • 650 trophy points: Board Analyst
    • 750 trophy points: Forum Commissioner
    • 850 trophy points: Forum Duke
    • 950 trophy points: Forum Baron
    • 1150 trophy points: Board Veteran
    • 1350 trophy points: Count Count
    • 1550 trophy points: Forum Overlooker
    • 1750 trophy points: Forum Ambassador
    • 2000 trophy points: Forum General
    • 2500 trophy points: Forum Demigod
    • 3300 trophy points: Commander of the Forum
    • 4100 trophy points: Forum Freak
    • 4900 trophy points: Emperor of the Forum
    • 6000 trophy points: All knowing Oracle

     
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