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Change of Email

Discussion in 'Questions & Bug Reports' started by vmasiero, Dec 21, 2018.

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  1. vmasiero

    vmasiero Forum-Apprentice

    The email provider for this account is not working. How can I change the email?
  2. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy vmasiero,

    This is an issue that needs to be addressed through support.

    Is there anything else we can help you with?

    Happy Sailing!
  3. vmasiero

    vmasiero Forum-Apprentice

    Yes. How will support respond to me?
    I can not access the email.
  4. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy vmasiero,

    I apologize for the delay in a response. Somehow I did not receive notice that you had replied. Hopefully, you have this issue resolved by now. If not, I suggest that you send a ticket to support and asked for them to respond to a different email other than the one tied to the account. I'm sure they will help you change the email with enough supporting evidence that the account is yours.

    Again, my apologies for the delay!

    Is there anything else we may assist you with?

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