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Change password, now i can´t enter

Discussion in 'General Archive' started by roote1978, Nov 4, 2018.

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  1. roote1978

    roote1978 Forum-Greenhorn

    Hello WaterWillow,
    How are you?
    I hoppe you helpe me in this question please.
    I change password, i recive email confirmation, after i try to conect and appears message wih " there is no combinacion for this account" i try to send to support but says " An error has occurred. Please try again later"
    What can i do??
    Thanks for your time.
     
  2. carlos12996

    carlos12996 Forum-Greenhorn

    I open in wrong place , sorry, can you move for to the right side please :(
     
  3. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy carlos12996,

    Forum Moderators do not have access to player accounts. Therefore, you must contact support.

    There were some issues with contacting support, but that has been addressed. It is important to log in to your account and then click support at the bottom of the page. Also, please describe your problem as clearly as possible using at least 140 characters. And as always, included Server, Player ID, Email Address.

    Good Luck!
     
  4. roote1978

    roote1978 Forum-Greenhorn

    Hello WaterWillow, problem fixed, you can close, thanks ;)
     
  5. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy roote1978 or carlos12996, ;)

    I'm not sure I provided much help. But, you are very welcome!

    Happy Sailing!








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