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Count Recover

Discussion in 'Questions & Bug Reports' started by primos, Sep 10, 2019 at 4:37 PM.

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  1. primos

    primos Forum-Greenhorn

    I am at level 1 again. Why's that happening?
     
  2. MANU_OWW

    MANU_OWW Active Author

  3. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy primos,

    Please make sure that you have connected to the correct server. It is not possible for an account to decrease in levels once a level has been reached.

    Happy Sailing!
     
  4. primos

    primos Forum-Greenhorn

    What do you mean eith right server? Game wasnt available for a long time and 2 years later Pirate Storm send me an email. So i come to play again and im at lvl1
     
  5. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Ahoy primos,

    It is not possible for an account to decrease in levels once a level has been reached. Perhaps you have a higher level account on a different server than the account that received the Bonus Code.

    If you fill there is some type of error, please contact support.

    Is there anything else we may help you with?

    Happy Sailing!
     

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