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Email access is not possible

Discussion in 'Questions & Bug Reports' started by Selmati, Aug 11, 2019.

Dear forum reader,

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  1. Selmati

    Selmati Forum-Greenhorn

    in my account, i have the id and password but i didn't have access at my mail adress and i want to change it. (sorry i'm french)
  2. Jade-Falcon

    Jade-Falcon Forum-Apprentice

    There is no way to recover email to change it.
  3. WaterWillow

    WaterWillow Team Leader Team Pirate Storm

    Thank You Jade-Falcon for assisting your fellow pirate.

    Ahoy Selmati,

    It is possible to change the email address in certain situations. For instance, if the email provider is no longer in existence. Forum Moderators do not have access to player account information. Therefore, you must contact support.

    Is there anything else we may help you with?

    Happy Sailing!

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