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log in problem into my account...keeps loading

Discussion in 'Questions & Bug Reports' started by silverbeard, Mar 6, 2019.

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  1. silverbeard

    silverbeard Forum-Greenhorn


    I got a problem in accessing my account for the last 2 days. I've tried to log in from different machines(laptop, computer, android phone) with no luck. it keeps loading after I enter my username password and choose the play site area.

    Please advise,
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    We had no issue log in to your account. Are you able to log in now? Please add your game id # so I can be sure we are accessing the correct game.
  3. silverbeard

    silverbeard Forum-Greenhorn

    how to find out the ID number without log in?
  4. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    To find your ID #; Above the frame on the log in screen and you will see the game ID #. This is true even if you get the blue screen with the city profile and the cursor racing across the screen.
  5. JFreitas

    JFreitas Forum-Greenhorn

    Nao consigo entrar no jogo, estive assim todo o dia, ja ontem uma ilha da praia nao carregava, gostava quem me resolvessem o problema, obrigado.
    JFreitas | ID 10104233
    Last edited: Mar 14, 2019
  6. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Check your other posting. Please do not double post in the forum. The main section of the forum English must be posted.

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