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Can't Redeem Voucher

Discussion in 'Technical Issues' started by Bawdyn, Jul 10, 2019.

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  1. Bawdyn

    Bawdyn Board Analyst

    I'm trying to redeem the current event voucher but clicking on the Add Voucher button doesn't do anything. No error, just no response.

  2. Shelby1

    Shelby1 Board Administrator Team Seafight

    Hello Pirate,

    This has now been done.

    2019-07-10 07:04:18
    80000 x Soul Eater ammunition credited to account. Reason: Payment Pack
    2019-07-10 07:04:18
    15 x Event key credited to account. Reason: Payment Pack

    If for future reference if the voucher cannot be accessed on the home page, then go into the shop and into account, (top left) you will be able to redeem vouchers there.

  3. Bawdyn

    Bawdyn Board Analyst

    Thank you for adding the voucher for me.

    I was using the Shop and Account area to enter the voucher, not the home page (I didn't even know that was an option anymore). I even tried putting in an old code to see if it would tell me it was no longer valid, but it didn't respond to that either.

    TEX~BULL Board Administrator Team Seafight

    As the issue has been resolved I will close now.

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