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Event chests

Discussion in 'Help' started by riverhawk, Dec 6, 2018.

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  1. riverhawk

    riverhawk Junior Expert

    I have 3 event keys, yet I can't open the event chests to complete my quest (Winter Whine). What gives?
     
  2. TEX~BULL

    TEX~BULL Board Administrator Team Seafight

    you are sure they are event chest keys? They look like this in your depot:
    event key.png

    Tex
     
  3. riverhawk

    riverhawk Junior Expert

  4. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    We will require your Server and User ID to look into this for you.

    Swift
     
  5. riverhawk

    riverhawk Junior Expert

    I am on the USA 1 (East Coast) server, and my user id is 40/41568260.
     
  6. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    Having reviewed your account, this appears to be working as designed, I successfully opened one Event Chest as shown:

    2018-12-08 05:38:55 You received 5 x Pumpkin Power.
    2018-12-08 05:38:55 You received 1 x Gingerbread.
    2018-12-08 05:38:55 You opened a locked chest.
    2018-12-08 05:38:55 1xEvent key was/were removed. Reason: Chest opened.

    Please ensure you are attempting to open the correct type of chest:

    chest.png

    You may also notice we used one Light of Tortuga while on the account, this has been replaced so that you have the same amount as you did prior.

    Swift
     
  7. Bawdyn

    Bawdyn Old Hand

    @Swift FYI, in your response above, the image of the chest type is not displaying.
     
  8. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    Thank you
    Bawdyn, it should now be corrected. I should really learn how to upload images correctly the first time :oops:.

    Swift
     
  9. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    As there has been no further response, this thread shall now be closed.

    Happy Sailing!

    ~Closed~
     
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