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Key Exchange?

Discussion in 'General Questions' started by 8luckyjack8, Feb 15, 2019.

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  1. 8luckyjack8

    8luckyjack8 Regular

    Will the event key exchange at the end of event be 1:1 as it was listed in the Chinese New Year FAQ. By the way the key exchange never took place after the last event even though:


    The post event compensation will run today.
    Seren, Wednesday at 2:17 PM Report
     
  2. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    We are unable to comment on the rate at which the keys will be exchanged, the only information we have is what has been placed in the FAQ; "The event keys will be exchanged for normal chest keys". The amount of these, is entirely reliant on the decision of the Game Designers.

    The previous Event Key compensation was ran on the 13th of February, as can be seen from the excerpt from my own personal logbook:

    2019-02-13 12:00:11 14 x Treasure chest key credited to account. Reason: Event key

    Should you still believe the compensation was not ran on your account, we will require your Server and User ID to look into this further for you.

    Swift
     
  3. 8luckyjack8

    8luckyjack8 Regular

    Server: USA 1 (East Coast)
    User ID # 40/41868208

    I purchased 200 event keys before the end of the Chinese New Year event. I still have 212 event keys (12 of them are from the current event voucher code--I used three of them).
     
  4. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    Having checked the account we can indeed see that the Event Key Compensation was not ran, this information shall be forwarded along.

    Thank you for reporting this to us.

    Swift
     
  5. 8luckyjack8

    8luckyjack8 Regular

    Will I get 200 regular treasure chest keys to replace them since it was supposed to be a 1:1 exchange after Chinese New Year event?
     
  6. TEX~BULL

    TEX~BULL Board Administrator Team Seafight

    When it has been investigated that should be your return

    Tex
     
  7. Daboyzz!

    Daboyzz! Forum-Apprentice

    same problem here 40/41941053
     
  8. Swift

    Swift Board Administrator Team Seafight

    Ahoy,

    As the Event Keys have now been exchanged, this thread shall be closed.

    Happy Sailing!

    ~Closed~
     
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