problems with e-mail

Discussion in 'Help' started by Xennonn, Nov 16, 2017.

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  1. Xennonn

    Xennonn Junior Expert

    i am trying to change the e-mail attached to my acc but they say they send an e-mail to the old e-mail but i don;t recieve anything.

    i do however recieve newsletter to this email, but not the e-mail containing confirmation link to change e-mail.

    can anyone help?
    id: 39/40107488
     
  2. Beorn

    Beorn User

    Hello Xennonn

    Have you checked Spam box in your email?
     
  3. Xennonn

    Xennonn Junior Expert

    yes, only an e-mail about bokor's chalice in my spam/junk

    i also tried changing my e-mail a month or so back, and had exact same problem.
     
  4. Lady.Wolf

    Lady.Wolf Active Author

    The email I get are in a different language..turkish, I'm English
     
  5. Kosova***

    Kosova*** Forum Inhabitant

    Hello , tell about problem to support for this problem , I've had this problem too, but they've fix it now...
     
  6. Beorn

    Beorn User

    Please contact support, they will be able to help reslove your issues regarding email.

    ~Closed~
     
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