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Something with your Bigpoint portal account went wrong and you don't understand what happened? Then don't fret, you can get help in our FAQ. Just look for the "I" at the top right next to the search function. In the FAQ, you'll find lots of handy information as well as a contact form which you can fill out to get in contact with our Support team.

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SUPPORT CONTACT FORM

Do you need help with your game account? Then just fill out this contact form. Our Support team is happy to provide you with quick and efficient service!