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Lose ZD

Discussion in 'Questions & Bug Reports' started by cortomaltès68, Jul 21, 2019.

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  1. cortomaltès68

    cortomaltès68 Someday Author

    Hi,
    I'll lose several ZD, I had more that 200 and now I have only 112.
    I didnt't buy any ítem
    Please, could you look what happens ?
    ID user :3166208
    Name:Cortomaltes68
    Thank you
     
    kiras likes this.
  2. The Scorpion

    The Scorpion Team Leader Team Zoomumba

    Hi there Corto

    The records show that you used the Feed Assistant to buy Power Feed costing 112 Zoo Dollars - for the animals in one of your Zoos, at 21.01 CEST this evening (Sunday 21st July)

    You have to be so careful when using the Assistants in that you click on normal feed rather than the Super or Power Feed icons.

    As you have used this resource and you now have no Power Feed left I cannot reverse the transaction. However, As I am sure this is a genuine mistake, I would be able to return your 112 ZD in exchange for 56 Super Feed (which you do have) but I need your permission to carry out this transaction on your behalf, please.

    Let me know if you want me to do do this.

    Cheers for now
    Scorpion
     
    donademene and kiras like this.
  3. cortomaltès68

    cortomaltès68 Someday Author

    Hello,
    I give you my permission,
    thank you for the info,
    really i didn't see my mistake.

    Best Regards,
    Rafael
     
    Last edited: Jul 22, 2019
  4. The Scorpion

    The Scorpion Team Leader Team Zoomumba

    Hi Rafael

    All done.

    It is very easy to accidentally hit the Yellow or Blue Feed Icon rather than the Normal Feed Icon - especially if we are in a hurry.

    Enjoy your game.

    Cheers for now
    Scorpion
     
    donademene likes this.
  5. cortomaltès68

    cortomaltès68 Someday Author

    Hello Scorpion,
    Thank you
     
    donademene and The Scorpion like this.
  6. The Scorpion

    The Scorpion Team Leader Team Zoomumba

    You are most welcome, Rafael

    Cheers for now
    Scorpion
     
    donademene likes this.

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